Terms of Service

Last updated: September 2026

Definitions

• Platform means the Cladior billing and identity infrastructure, including the SDK, proxy, API, and developer dashboard.
• Developer means a person or entity that registers an app on Cladior and integrates the Platform into their product via the SDK.
• User means a person who creates a Cladior account to buy Credit and access Developer-built products.
• App means a product registered by a Developer in the Cladior dashboard.
• Credit means prepayment held in a User's Cladior account for Cladior's own metered access service. Credit is drawn down as the User consumes data. It is spendable only on the Platform, is not transferable to another person or account, has no cash value, and is not redeemable for cash.
• Metered Access means the service Cladior sells to Users: measured, per-kilobyte access to Apps, billed at the rate disclosed on the consent screen.

Cladior sells Metered Access to Users and separately purchases capacity from Developers. A User's contract for Metered Access is with Cladior. A Developer's contract to supply capacity is with Cladior. Users and Developers do not contract with one another through the Platform, and no payment is made by a User to a Developer.

Eligibility

You must be at least 18 years old to create a Cladior account, whether as a Developer or a User. By registering, you confirm that you meet this requirement and that the information you provide is accurate and current.

Developer obligations

By registering an App, Developers agree to:

• Set a rate per kilobyte that honestly reflects the value of the service being metered. Rates designed to extract a User's Credit without delivering commensurate value are prohibited.
• Not use the Platform to meter illegal content, prohibited activities, or services that violate the Cladior Acceptable Use Policy.
• Accept that the rate per KB is locked at the moment a User connects to their App. Rate changes apply only to new connections going forward.
• Accept that the Developer's rate is the price at which Cladior buys capacity, and that Cladior sells Metered Access to Users at that rate plus 20%. The Developer receives their full set rate; Cladior's margin is never deducted from Developer earnings.
• Disclose to their users the use of Cladior and what data passes through the proxy, consistent with applicable privacy law.

User obligations

By creating a Cladior account, Users agree to:

• Buy Credit with real currency only. Credit has no cash value outside the Platform and is not transferable to another account.
• Review the per-kilobyte rate and any scope permissions displayed on the consent screen before connecting to any App.
• Not attempt to circumvent metering, falsify usage data, or reverse-engineer the Cladior proxy.
• Keep the payment method on the account current where automatic renewal is enabled.

Billing and credit

Cladior bills by the kilobyte of data delivered. There are no subscriptions, no seat fees, and no minimum spend.

Credit is purchased from Cladior and processed by Stripe. It is non-refundable once credited, save where a refund is required by law or granted at Cladior's discretion. Credit has no cash value, cannot be transferred to another account, and is not a deposit. If Credit reaches zero mid-session, the active session ends immediately and the connected App is notified.

Automatic renewal

Automatic renewal is off unless the User turns it on. Switching it on is a separate, affirmative act, distinct from agreeing to these terms, and it is what authorises Cladior to store a payment method and to charge it, without further authorisation and without the User being present, whenever their Credit falls below the renewal threshold on their account. Cladior records the date of that consent and the renewal terms as displayed at the time.

The renewal amount and the threshold that triggers it are shown alongside the switch, and can be changed, in Settings. The amount may be set between $1.00 and $100.00, and the threshold must be lower than the amount. Charges appear on the User's statement in Cladior's name, for the renewal amount chosen, never for an individual request and never in a Developer's name.

A User may disable automatic renewal at any time in Settings, in the same place and with no more steps than it took to enable it, with immediate effect. Disabling it also clears the recorded consent, so switching it on again is a fresh decision rather than the revival of an old one. With renewal disabled, Metered Access stops when Credit is exhausted and no further charge is made.

Cladior will not renew where the User has disabled renewal, where no payment method is stored, or where the stored payment method has expired or been declined. A stored payment method may be removed at any time, which disables renewal.

Payments to Developers

Developers supply capacity to Cladior and are paid by Cladior. Amounts shown as earnings are sums owed by Cladior to the Developer for capacity already delivered; they are not funds held by Cladior on the Developer's behalf and are not the property of the Developer until paid.

Developers may withdraw accumulated earnings at any time, subject to a minimum withdrawal of $5.00. Two-factor authentication must be enabled on the account before a withdrawal can be made. Payouts are made to the account details the developer supplies, through the payout provider Cladior uses at the time. Cladior does not guarantee a settlement time: once a payout leaves Cladior, its arrival depends on the provider and the receiving bank.

Referrals

A User who introduces another User through their referral link or code earns a share of what the introduced User subsequently spends on Cladior, at the rate shown in Settings. The share is paid out of Cladior's margin, so an introduced User pays no more than any other User. Referral earnings accrue only on amounts actually charged and collected, and are withdrawn on the same terms as Developer earnings above.

The person who introduced a User is recorded once, when that User's account is created, and does not change afterwards. A code belonging to the person signing up is refused.

Any earnings figure Cladior displays before payment, including any illustrative calculation offered in the documentation, is an estimate rather than a guarantee. Estimates assume continued spending at the rate entered and are shown before payment processing fees, foreign exchange differences, taxes and any other deductions applied by the payment provider on withdrawal. The amount actually received may therefore differ. Cladior does not warrant that any particular level of referral earnings will be reached.

Cladior may vary the referral rate on notice, and may withhold or reverse referral earnings arising from self-referral, from accounts created to generate them, or from any other activity prohibited by the Acceptable Use Policy.

Termination

Cladior may suspend or terminate an account that violates these terms or the Acceptable Use Policy without prior notice. The account holder will be notified by email to the address on their account, whether they are a Developer, a User, or both.

Developers. Pending earnings that pre-date the violation are paid out on the standard schedule. Earnings arising from the violating activity itself are not.

Users. Credit already spent is not refundable: the service it paid for was delivered. Unspent Credit is treated under the refund rule above, which is that it is non-refundable except where a refund is required by law or granted by Cladior at its discretion. Termination for a violation does not create an entitlement to one.

Closing your account

You may close your account at any time from your dashboard.

Credit and earnings must be dealt with first, because deleting the account destroys the records they are held against. Spend remaining Credit, or withdraw earnings above the withdrawal minimum, and the account can then be closed.

Amounts too small to act on do not stand in the way. A Credit balance under $0.01 cannot be spent, since every remaining charge is larger than it, and earnings under the withdrawal minimum cannot be withdrawn. Both are written off on closure rather than blocking it. Requiring somebody to dispose of a sum they have no mechanism to dispose of would make closure impossible, and closure is a right rather than a concession.

Service availability

The Platform is provided on an as-available basis. Cladior does not guarantee uninterrupted or error-free operation, and no uptime commitment is made unless agreed separately in writing.

Cladior depends on third parties including hosting, edge delivery, and payment providers. Interruption caused by those providers, by network conditions, or by a Developer's own infrastructure is outside Cladior's control.

Cladior may modify, suspend, or discontinue any part of the Platform. Where a change materially reduces functionality that Developers rely on, Cladior will give at least 30 days' notice by email to the address on the account, except where a shorter period is required to address a security or legal issue.

Warranties and disclaimers

The Platform is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including any implied warranty of merchantability, fitness for a particular purpose, title, or non-infringement, to the maximum extent permitted by applicable law.

Cladior does not warrant that the Platform will meet your requirements, that defects will be corrected, or that the Platform is free of harmful components.

Cladior does not review, endorse, or verify Developer products. Listing in Explore, a category ranking, or selection as App of the Day is generated automatically from usage and community signals and is not a recommendation, certification, or assurance of quality, safety, or legality.

Nothing on the Platform is financial, investment, tax, or legal advice. Credit is prepayment for Cladior's own service. It is not a deposit, is not insured, earns no interest, and is not a payment instrument or stored-value product redeemable for cash.

Indemnification

You agree to indemnify, defend, and hold harmless Cladior, its officers, employees, and agents from any claim, demand, loss, liability, damage, fine, or expense, including reasonable legal fees, arising out of or connected with:

• your use of the Platform,
• your breach of these terms, the Acceptable Use Policy, or any applicable law,
• for Developers, the content, operation, security, or legality of your App, including any claim brought by your own users, and
• your infringement of any third-party right, including intellectual property, privacy, or publicity rights.

Cladior will notify you of any claim it seeks indemnity for and may participate in the defence at its own expense. You may not settle any claim in a way that imposes an obligation or admission on Cladior without written consent.

Chargebacks and reversals

If a Credit purchase is reversed, charged back, or otherwise reclaimed by the payment provider or issuing bank after value has been credited or spent, the amount reversed becomes immediately payable by the account holder.

Cladior may deduct that amount from any Credit, pending earnings, or future payout, suspend the account while a dispute is open, and recover any fee charged to Cladior by the payment provider.

Repeated or fraudulent chargebacks are grounds for permanent termination and forfeiture of pending earnings, without limiting any other remedy.

Dormant accounts and unclaimed balances

An account with no sign-in and no transaction for 24 consecutive months is treated as dormant.

Cladior will attempt to contact the account holder at the email on the account before taking any action on a dormant balance. Where applicable law requires unclaimed funds to be reported or remitted to a governmental authority, Cladior will comply with that law, and the account holder must then claim from that authority rather than from Cladior.

Cladior does not charge dormancy fees. This clause exists because holding funds indefinitely for an uncontactable person is itself a legal obligation, not because the balance is treated as forfeited.

Force majeure

Cladior is not liable for any failure or delay caused by events beyond its reasonable control, including acts of God, natural disaster, war, terrorism, civil unrest, epidemic, labour dispute, government action, sanctions, change in law, power or telecommunications failure, internet or hosting provider outage, cyberattack, or failure of a payment provider or banking system.

Limitation of liability

Cladior is not liable for indirect, incidental, or consequential damages arising from use of the Platform. Our aggregate liability to any party is capped at the amounts paid by that party to Cladior in the three months preceding the claim.

The Platform is a billing and identity layer. We do not control what Developers build with it. Cladior is not responsible for the content, quality, availability, or legality of Developer products.

Changes to these terms

We will notify Developers by email at least 14 days before any material change to these terms. Continued use of the Platform after the effective date constitutes acceptance. Users will be notified by an in-dashboard alert.

Governing law and disputes

These terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict-of-law rules.

Before starting formal proceedings, both parties agree to attempt to resolve any dispute in good faith by contacting legal@cladior.com and allowing 30 days for a response. This is a condition precedent, not a waiver of any right.

Any dispute not resolved that way is subject to the exclusive jurisdiction of the courts of Lagos State, Nigeria.

Nothing in this section removes any right you have to bring a claim before a regulator or a court in your country of residence where applicable law gives you that right and it cannot be contracted out of. Consumers in the European Economic Area and the United Kingdom retain the protections of their local law.

General

Assignment. You may not assign or transfer your rights under these terms without Cladior's written consent. Cladior may assign these terms to an affiliate or in connection with a merger, acquisition, or sale of assets, on notice to you.

Severability. If any provision is held unenforceable, it is modified to the minimum extent necessary to make it enforceable, or severed if it cannot be, and the remaining provisions stay in full force.

No waiver. A failure to enforce any provision is not a waiver of the right to enforce it later.

Entire agreement. These terms, together with the Acceptable Use Policy, Privacy Policy, and where applicable the Data Processing Agreement, are the entire agreement between you and Cladior and supersede any prior understanding on the same subject.

Survival. Provisions that by their nature should survive termination do so, including Warranties and disclaimers, Indemnification, Chargebacks and reversals, Limitation of liability, Governing law and disputes, and this section.

No third-party beneficiaries. These terms do not create any right enforceable by anyone who is not a party to them.

Relationship. Nothing in these terms creates a partnership, joint venture, agency, or employment relationship between you and Cladior. Developers are independent and are solely responsible for their own tax, licensing, and regulatory obligations.

Questions

Send questions to legal@cladior.com.